Politique de confidentialité

Privacy Policy – Velour Paris

Effective date: April 4, 2025

At Velour Paris, we care about your privacy. This policy explains what data we collect, why we collect it, how we use it, and your rights.

1. What information do we collect?

When you visit our website or place an order, we may collect the following information:

  • Your name

  • Email address

  • Shipping address

  • Billing details

  • Payment information (handled securely via our payment providers)

  • IP address and browser data (for security and analytics)

2. How do we use your data?

We use your data to:

  • Process and deliver your order

  • Communicate with you about your order or questions

  • Provide customer service

  • Send marketing emails (only if you opted in)

  • Improve our website and service

  • Prevent fraud or abuse

3. Shopify & payment providers

Our store runs on Shopify, which securely processes and stores your data. Payments are handled through Shopify Payments, which supports various payment methods including credit/debit cards, Apple Pay, Google Pay, and Shop Pay.
Learn more: Shopify Privacy Policy

4. Who do we share your data with?

We do not sell your data. We only share it with:

  • Delivery services (to ship your order)

  • Payment providers (to process your payment)

  • Shopify (our website platform)

  • Analytics tools like Google Analytics (anonymous where possible)

5. How long do we store your data?

We retain your data only as long as necessary – for order fulfillment, customer support, and legal or tax purposes.

6. Your rights

You can always:

  • Access your data

  • Correct your data

  • Delete your data

  • Withdraw consent for marketing

  • Object to data processing

Just email us at support@veloursparis.fr

7. Cookies

We use cookies to ensure our website functions properly, enhance your shopping experience, and collect anonymous statistics.
You can disable cookies in your browser settings.
More info: Shopify’s Cookie Policy

8. International data transfers

Because we use Shopify, your data may be stored outside the EU (e.g., in the US or Canada). Shopify complies with international privacy regulations like GDPR to protect your data.

9. Contact

If you have any questions about this policy or your data, feel free to contact us:

Velours Paris
Email: support@veloursparis.fr
We are an online-only store and do not have a physical address.

10. Changes to this policy

We may update this policy. The last update date is listed at the top. If there are major changes, we’ll notify you by email (if we have your contact).